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http://www.openvoc.eu/poi#funnyReviews
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  • I bought a 2017 Fleetwood unit last October from their RV show. Our sales team was awesome. Price was good and the salesperson was incredibly fair and informative and they were easy to negotiate with. This isn't our first RV and per the norm after a couple shake down cruises we had a small list of items that needed warranty repair. It's now Jan 17th. 5% of the items originally listed within the first 10 days have yet to fixed. Communication with the service department is poor although the service advisor we have is likeable. Calls and emails are not returned in a timely fashion and when I called Fleetwood to check on my parts that are "on order" I found that nothing has been authorized with Fleetwood and nothing is on order. Service falls flat on it's face. I want to like this dealership. I want to be able to refer friends here. I just can't. The service end of things is simply terrible. Stories don't add up, communication while friendly means nothing without actions to follow it up. I can't tell you how disappointed I am in the service department. It really has ruined the entire experience for me and it appears as though I'm going to have to drive 6+ hours to Riverside to the nearest REV center to get my warranty repairs done. They'll sell you a coach for sure and at a good price but the moment you drive it off you are nobody anymore.
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