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| - My review is based solely on the sales and not the parts department. I just purchased a car a few days ago and can I say it was one of the easiest and least stressful purchase I made in a very long time. First, I did my transaction via email through the sales manager Mike. I was a bit stand offish because I was so hesitant in thinking ALL salesmen are sharks and evil-doers. Boy, was I wrong!! Mike worked with me until I was happy with the numbers achieved. Since I do not live nearby to this Acura company, I wanted to make sure that if I was going to drive down there, I was going to be happy with my purchase.
The moment I walked into this Acura dealership, I wasn't haggled by anyone or pressured into buying a car. I got out of the car and asked the receptionist if I could talk to Mike, but he was with a lot of customers that night (totally understandable). I talked to another sales manager named Allen. At first, I was a bit hesitant and wasn't sure if I should just wait for Mike or deal with him. I was afraid everything we talked about wouldn't be honored by this "new" guy I had to deal with. Let me tell you, I was incredibly surprised how nice Allen was. Not the typical salesmen that doesn't care at all what you have to say. I explained him what my deal was with Mike and he said, no problem, we got you. In fact, he stayed with us until 10:30pm (an hour and half after the dealership closed) to make sure our needs were met. After looking at the numbers, we told him I would think about it. I thought Allen would be upset, but he was understanding. I called Allen a week and half later and asked him if he would still honor the deal. I can't tell you how patient and incredible caring and sweet Allen was. I ended up buying a brand new RDX and am happy with it.
My experience with Allen and Mike was incredible. It was worth the drive out there to make my car experience that much better. If anyone needs a car, ask for them!!! Gener, another salesman showed me the ins and outs of my car. He was awesome in taking the time to show me the car and make sure I knew I wasn't a buffoon behind the wheel. haha Impeccable sales service, great deals, and friendly people.. what more can I ask for...
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