Arrived at 11:35am. Ordered two rolls, crispy chicken and a fresh spring roll called the spider roll. 3 other members of the party also ordered. 40 mins later we finally get our orders. I only received the crispy roll. The waiter stands there looking at us so I mention I am still waiting on another roll. He says "Spider roll, right?" He heads off. 10 mins later he comes back and tells me it was taken to another table and they are going to remake it. My lunch hour is over so I tell him I can't wait. No apology from the waiter whatsoever. Brings me a bill for the one roll I did receive. $5.96. Again no apology. I put a $5 & $1 on the bill. He asks me if I need change. No thanks. $0.04 tip was $6.00 too much. Avoid this place. No idea what service should be, and a complete waste of my time. I work across the street and I will be sure EVERYONE knows the awful service I received. Going to Tom Yum from now on.