the design of this place makes ZERO sense .. we actually got caught in our car when we tried to leave because of how slow the service is at the drive thru & how it wraps around the lot .. that being said glad I went inside for slow service vs sitting in that drive thru line for it .. if you decide to bail out you have precious short time & space to do so .. after that you are STUCK .. the inside design for packaging food is no better .. both lines kept running out of food (you would think they would be more prepared during a peak time .. 6pm .. but NOT) .. they were totally out of both beef dishes offered which left you with chicken & .. well, more chicken .. if you did not like shrimp .. had to wait nearly 30 minutes for orange chicken because drive thru service kept taking it from the other line so in the end there were about 6 of us inside the joint waiting .. a manager was nowhere to be seen leaving very young kids doing the best they can to run the show .. the food was not worth the wait in the end . zero starts for the horrible design & slow service & less than mediocre food .. the 1 star is to stick up for a very inexperienced staff that despite the chaos did the best they could & I give them kudos for mustering the smiles they did thru it all .. will probably not return .. EVER ..