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  • So where do I begin. The pedi I had was wonderful so I rate the experience 5 star for that but the reason for my one star is for the set of acrylic nails that I got afterwards. The photos will explain themselves. I'm usually a pretty tough person when it comes to nails and I can handle a lot. I've never ever experienced filing that was so painful ever in my life. The sides of my nail beds were filed so narrow that it's into the nail bed and it's extremely sore and sensitive. I am applying polysporin and alcohol to hopefully stave off any infection that may follow on the broken skin in that area where nail tools were used. Photos will show where my nail bed/cuticle is and you'll see how far in my nail was filed into the nail bed. Everytime she went to file in there I jumped but no mention was made and it was pretty evident that my nail beds were not where she was filing and the small blood spots forming on two nails should've been an indication that it's now waaaayyyy too far. The tech was super nice and I have nothing against her personality or debentures at all but this level of inattentiveness strongly suggests that maybe they have technicians that aren't certified in their training or are just trained by other staff instead of having formal training. This type of error, to me, is huge when it comes to technique and proper nail care. Getting your nails done shouldn't be stressful or painful. I am not from Calgary so I wasn't sure where to go. This place was close to my hotel. My pedi was great. That technician (a different one from the one who did my gel nails) was great and attentive to my skin and nail care. The salon itself was nicely presented. I was actually shocked at my nails and how much pain I'm now in especially after the fact when the soreness has really begun to settle in. I get my nails done A LOT. And I'm always all for trying out new nail salons and getting a feel for other technicians and salons to see what I prefer but this was absolutely the most stressful nail appointment I've ever had. I feel terrible for leaving a bad review but honestly this type of faux pas where it's painful and could risk a future infection even is just not something o ignore.. Maybe I just fell ill fated to someone in training. She seemed to apply A LOT of acrylic just to drill it all off. And redo spots on various nails after drilling almost 3/4 of the product that she applied back off which indicated to me a newbie status or a technician who hadn't had any formal training. Anyways, maybe a note to others considering this salon to ask for someone who's experienced to avoid something like this. On a positive note, everyone was super warm and welcoming when I arrived and all through my visit. It would've been a much more pleasurable experience had I had all my nail beds in tact. Not worth the $140+ whatsoever. :(
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