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  • It's sad when a florist just doesn't care anymore. Sending someone a bouquet is all about those little extra touches and when the folks putting it together are sleepwalking through the process then everyone ends up disappointed. I ordered the flowers for my anniversary via Teleflora (who are 5 stars for their solid customer service). I went with the Lavish Love arrangement which was an incredible mix of roses and asiatic lilies. The picture on the website was of the standard version, so I went with the premium because I really wanted the wow factor. What was delivered to my wife was a poor excuse for a bouquet. It didn't even come close to the standard version let alone a premium upgrade. The picture I've added to this review is the photo of the arrangement from Teleflora's website and the actual bouquet my wife received. There were barely any flowers in it at all. 5 rose stems, a handful of lilies and more green than anything else. While I was on the phone with my girl one of the lily blooms fell right off the stem. How could anyone send out a bouquet looking like this and be proud enough to include their business card (which is how I found out which shop this came from)? I called Teleflora to complain and they had the florist redeliver the arrangement according to the correct "recipe". What arrived was much better than the first, but at that point the moment had been ruined. I will definitely use Teleflora again because their customer service was very responsive and top notch all around. The Blossom Shop I'll avoid like the plague and make sure to never use again.
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