Update: Carl the manager called and wants another chance to make amends... will update again.
Can't tell you about the pizza. The cashier is a very nice lady. The place is cute and clean- even decorated for the holidays. They have my money but I'm still sitting here waiting to pick up this "amazing" pizza and my salad. So far they are 15-30 minutes late. It's Friday night, get your restaurant staffed Lou. I've watched several other people come and go and others stand around with me. I'm tired. If I hadn't paid I would go home. More money in staff to handle business on time or readjust your promise times.
Update ended up waiting 35 minutes. Only after asking how much longer did someone disappear to the back for 10 minutes and come out with my order. I really hope this is the best pizza I've ever had.