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  • I ordered the hazelnut butter and honey on toast this morning. I've had the avocado toast and the purple reign, and both were delightful. But the hazelnut toast is SOOO GOOD! I ordered it on Ritual, and didn't notice the notification that it would take a little longer than usual. I walked over, and when I got there I was told the hazelnut spread wasn't ready yet (as in, they were making it fresh...). I waited about five minutes - which wasn't an issue - but the customer service really impressed me. I ordered an almond milk cappuccino while I waited (btw, Ritual says they've only got milk and soy, but happily, they also have almond milk!) and the lovely woman filling my order said there would be no change for the coffee because of the wait. This kind of customer service is rare, and it did not go unnoticed. Give this one a try :)
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