I tried calling to make an appointment was on hold for 15 minutes before they answered. When they finally picked up I gave them my information initially and was then placed on hold again after 5 minutes I hung up and tried to call back 1 hour later when they did answer I was placed on hold and then they hung up on me when I immediately called back my call went directly to voicemail during business hours. The staff is rude and refuse to do their job ! Attitude and rudeness seem to be the standard MO here if you can take my advice is to find another facility. Its' a shame the Doctors have no idea of how patients are being treated just to make an appointment. My regret is that I have to give 1 star... the women on the phones are an absolute disgrace to the medical professionals in the Valley and should not be allowed to work in the field and terminated immediately ! Disgraceful and disrespectful to say the least !!!