I really enjoy outback steak out in general, however I am starting to lose faith in the Monroeville location. Every time my boyfriend and I visit there's a problem. On one occasion they forgot to bring out half my meal. Second occasion my bf found a damn hair in his broccoli (the waitress said she would inform the manager and never did ...didn't even over us any compensation for we were kinda grossed out . Now don't get me wrong here, it's not about getting free stuff but hair is gross . To top it off Just Saturday they switched my steak(to be well done) with his (to be medium rare) and I started eating bloody steak. Now it's Monday and I feel as if I have food poisoning (not even exaggerating) . The manager is always kind when fixing our problems, but if it's not just bad luck why does this always happen? We never even caused a scene, ever. They need to step up their service... I'll go back cause There isn't many outbacks around. I guess I'll just have to watch their EVERY MOVE.