Mark is great! He trained us humans very well so we can continue to train Petey past the five classes. Petey learned basic commands and a couple cool "show dog" moves. We took our other puppy to PetSmart prior to knowing about Doggie Steps and I would definitely recommend Doggie Steps over PetSmart! Mark truly cares about the success of his students and will quickly respond to emails if you have any questions. We had to miss a class and he didn't count it as one of the five classes - he just added another week onto the end to ensure we got the full five. I was not expecting this at all because with PetSmart, if we missed a class, that was our loss--they don't let you come another week.
Overall, we have seen a great improvement in Petey's behavior! Definitely would recommend Doggie Steps to others!