I wish we had music shops like this in the West Coast. I accidentally stumbled across this place when I was visiting the family in Pittsburgh. The shop is very clean and organized. More importantly, the staff was very friendly and provided a very welcoming vibe.
I ended up doing an impulsive purchase - a 1981 Rickenbacker 4001 bass in burgundy. When I was asking questions the shop manager was able to provide the answers and when he was not sure he would research online to get me the best answer.
They were super accommodating with the shipping requirements and the setup as I had to get this bass from Pittsburgh to San Francisco. I always stumble into music shops all the time and it's refreshing to go into a place that has quality gear with cool people. I try to avoid the chain stores like the plague because they generally don't know what they are doing with their gear.