Had an appointment for 12 today for an oil change. Went in and Richard the idiot manager told me it would be ready in an hour. Ok no problem will go to lunch. Get back there and my car hasnt even been touched. Richard the idiot dosent even remember who I am from an hour before " Can I help you??" HUH...coming to pick up my car. idiot says "oh its not ready yet...the bays are blocked with this truck" another customer says to me when he leaves....that truck just got here hes lying" YA THINK!!!! You think you could have called me to let me know?????? Told him to **** off and left.