No longer customers of Dunkin' Donuts. We visit the drive thru about 4 times a week and I'm not sure what's changed but were constantly missing items or the order is wrong. Today was the worst yet. Ordered an iced winter white with cream and sugar and a frozen mocha with whipped cream. Easy right? Pull up to the window and the girl was like "so what was your order again?" so I repeat. Then a guy comes to the window a few minutes later and asks what my order was. Finally get my drinks. Except they are flip flopped. They gave me an iced mocha and a frozen winter white. So they remake them. This time the frozen mocha is missing whipped cream. The guy goes "you just wanted light ice"? I was like no the iced should be winter white chocolate. Drive all the way home to only realize that my iced winter white is just a plain iced coffee. No winter white flavoring or cream and sugar. Also no receipt given