WOW. So I had purchased a Groupon and scheduled an appointment with this salon. I was 4 minutes late due to a meeting, when I received a very angry phone call from their receptionist/ stylist. The appointment was at 1PM, and she called me at 1:04PM. I apologized for running late, and would arrive at the latest 1:06PM- I was literally around the corner. She proceeded to yell at me, asking me "WHERE ARE YOU" when I answered her multiple times. She kept making strange, animal-like grunting angry noises. Eventually she began talking off the call to someone else in the salon and said "god she's gonna be another 5 mins" and I said "no I can actually see the salon, again sorry." She hung up on me. There was no way I would continue with my appointment after that. I called her back to cancel.
Her tone was so threatening... so extremely unprofessional and rude. I don't expect to be treated like a royalty but at least with some human decency and respect. I've never been spoken to like this by my family or friends.
Best of luck to these ladies and people who choose to visit this salon. You couldn't pay me to go there.