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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Today I was shopping around Mesa and decided that I could no longer take the screeching sound coming from my brakes so I decided to search for an automotive repair shop around the area. I saw all of the great reviews that Sunland had and decided to call and see if they could fit me in their schedule. Bob answered the phone, gave me an estimate and let me know that if I came in right away I would be out the door by 5! (I had a doctors appointment at 530) When I got there, Bob greeted and introduced himself. He then asked if I needed a ride anywhere while they were working on my car. Since I live in Scottsdale I waited at the shop. If I lived closer this would have been great and convenient (they will also pick you up when they are done if you don't have a ride back). Turns out that my brake pads were screeching because they were not the best quality and had about 1000 more miles to go before I needed to replace them. Bob was completely honest and let me know that all I really needed was an adjustment on my rear brakes and that I could wait a little longer before changing my front ones. This is RARE with any automotive shop. You can tell that they sincerely care about their customers and are not trying to take advantage of you. I decided to go ahead with the brake change just because I couldn't handle the screeching noise and wanted better quality brake pads put in. Ended up getting out the door by 3 instead of 5 and the price was extremely reasonable! At least $70 less than 3 other automotive shops that I called. When I left, Bob thanked me again for coming in and let me know to call if there were any other issues. Best experience taking my car in for a repair. I will definitely drive the 30 minutes from my house to go back to Sunland for my next repair!
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