1 star because there is no opportunity to give zero. I called 2 times and both times I was told that I would get a call back shortly. That did not happen. I was trying to set up a going away party for my manager but they never responded to accommodate us. On the first call I was told that I would receive a call back shortly with confirmation, that was at noon. 4 hours later I had not heard back so I called again. The hostess insisted that she was not trying to ignore me but that she was waiting for a manager to approve our party. It is now 11pm, still no call. I called back for the third time and yet again I am told there is no manager. The guy on the phone ended the call by saying "either I can take a message or I can't help you". For a new bar trying to receive the respect of the local community it just lost 30+ potential customers who had no idea it even existed and sadly work across the street. So much for supporting local.