Staff was great! Valet was quick, the first night I parked in the lot across the street which was fine, however, the second night I knew I would be leaving again (parking was $7, no in/out privileges ) and I didn't want to carry all of my bags through the parking garage stairs, so I decided to valet. I had a king or queen bed which was so comfortable, I would have been fine spending the entire day laying in bed. I also really loved the "romantic" feel to the room.