By far the worst fast food experience I have ever had. I even gave this location numerous chances, as I love BK. But each time I am more disappointed. Time spent in the drive through was never less than 10 minutes, and that's only if they acknowledged my presence before 5 minutes of waiting at the speaker. My order has never been right, the workers are rude, and the place is filthy. We decided to go in today to order, due to my previous drive through fiascos, and we were as equally disappointed with the inside service as the outside. This location needs a complete overhaul of employees or to be shut down altogether. If I could rate negative stars, that's what this place would receive.