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  • Gee L. You are spot on with your review. For all the people whining about not being able to buy the floor model; There's more than 500 people a day who frequent this store, who apparently think they are the only people on this planet who have serious first world problems and NEED the furniture right this minute. Yeah, the salespeople get irritated when the 510th person of the day demands the floor sample because they must be satisfied RIGHT NOW! Stores do not sell FLOOR MODELS, because they are FLOOR MODELS SO PEOPLE CAN SEE IT AND KNOW IF THEY WANT TO BUY IT. If everyone was allowed to buy the floor model, the store would be empty and there would be no "SHOWROOM" then people would get angry that "This store is this big and they don't even have a sample of the dresser I want!" THE NERVE! Salespeople also have goals set forth by the management, sometimes their work schedule is based around whether or not they are meeting their goals. When a customer comes in, a particular "salesperson is "up" so when they follow you around, please try to have some sympathy for another regular person, (just like yourself) because, let's face it, unless you are shopping at Restoration Hardware, with money wads in your pocket, or having your designer shop for you, YOU, my friend are a regular person PROBABLY in sales yourself. So lay off the poor salesperson, who is just trying to do his or her job correctly. If you want to browse, be honest and say to the salesperson, "I am just looking right now, but I promise, when I am Ready to buy, I will come and ask for you by name". This will get them off of your back and still leave them with their dignity. Also, delivery cost money. When a driver goes on a delivery, there is gas, truck maintenance, insurance, liability etc etc, that goes into that delivery that a simple minded customer who complains about delivery isn't considering. If you want it so bad and don't want to pay the delivery fee, then pick it up yourself.
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