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  • I have to give it three stars despite a rocky start. What I liked: * Saving airport concession fees. * I got my car for a decent rate. * Drop off was easy. * Staff was courteous. What I disliked: * Staffing is small, so once you have more than two customers, it gets crazy and the wait can be long. * Short office hours. * The last and not least is the actual location and its maintenance. I read this is corporate owned which surprised me. The blinds on the windows have not seen a duster or cloth in years. Caked with dust and dirt. Even the "Hertz" logo on the wall is caked with dust. The rest of the trailer has scuffs, marks and dirts all over, and the floor has several years' worth of grime. When you first walk in, your first thought is "uh-oh, is it too late to go somewhere else?" It just has a look of no pride by anyone who works there now or five years ago and in between. It's absolutely filthy and disgusting. After you read this and go, you will still be surprised that it's filthier than you imagine. They should just throw some chickens to wander around and call it a day.
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