I love Costco, but will never be back to this one. Customer service is something they have clearly never heard of Rob , the salty old jerk who I asked which direction an item was said he couldn't help me and would GET FIRED just for pointing what direction an item is- that item being $1000+ laptop, but he refused and got basically aggressive which I won't tolerate from anyone yet alone someone in full inform with their name tag on in a store I used to frequent. I won't be renewing my executive membership and take my 20k plus annual spending for work (plus tons of personal goods) elsewhere.
Had he been at all courteous, and made any effort to explain he can't help but would help me find someone or just point to where someone would not be a total jerk, maybe I wouldn't mind. Luckily microcenter is only a half a mile and has helpful staff. Good riddance Rob, and Shane on you for threatening to fire people for being courteous off the clock Costco, as I'm sure someone as stand up as Rob wouldn't lie about that with his winning personality.
Luckily you can still buy alcohol and prescriptions from here without a card as to not allow so is illegal, so get the bonuses without the fees and having to talk to Rob