They say good things must always come to an end. It's a very sad day when I'm no longer able to express my feelings of love for Ruth's Chris. My recent visit will be my last. It's not me Ruth, it's you.
A word of advice, if you're considering Ruth's Chris, the only option should be the downtown location. We've been burned may times with the other GTA locations and tonight was another example of that.
This location itself lacks the ambiance and atmosphere you get with the traditional Steak house feel you get from the downtown location. It's very nice and modern but it's far from a Ruth's Chris.
Our waiter was very nice but again lacked the years of experience that would accompany staff from their Toronto location.
Although this may seem trivial, the "free bread" at the beginning of the meal was disappointing. I know I sound like a broken record but doesn't compare to the "other" location I'll keep referencing.
We started off with a calamari appetizer that was so sweet, it reminded me of a Chinese take out dish. It's a definite pass.
Now, I know I'm not exaggerating when I say this. When you go to a steak restaurant that charges close to $100 per steak, you expect it to be absolutely perfect. Unfortunately tonight BOTH of our steaks were extremely under done. The lack of follow through on the restaurant side was also extremely poor. Choosing to re-heat our steaks vs making new ones was a poor decision. When the "new" steaks came back, they lacked that "$100 steak feel"'. Felt as though I was eating leftovers the very next day. We did speak to a manager that seemed way too inexperienced to be working at a fine establishment like RC. We were offered another appetizer (pass) and some sparkling wine. We're both non drinkers but whatever, thanks for the "nice gesture".
Getting the bill was a huge kick in the nuts. All items ordered were there as if we had the ideal experience.
My dear Ruth, I think it's time we see other people...l