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| - This is the Chipotle of pita places, and I wouldn't call that an endorsement. I've been there twice and Pita Bistro will not be on the top of my list for lunch spots.
My first experience was okayish, I had a gyro wrap with pretty standard gyro ingredients. The veggies were crisp and the meat was fairly flavorful. They asked if I would like rice or lentils, I chose lentils...and they put them ON my gyro. I was expecting a side (the menu wasn't super clear, it just said that the wraps came with lentils or rice) and suddenly my perfectly adequate gyro was covered in lentils. This wouldn't have been too terrible, except that the lentils were HARD and flavorless and there were a lot of them. Skip the lentils or rice and it probably would have been alright.
Today I tried a hummus bowl...it was bad. They take your choice of hummus and spread it all over the bottom of the bowl and load everything on top of it. In theory this would be fine, but by the time I got to the end of the line my bowl looked like a runny mash up of hummus and vegetables, topped with some lukewarm shwarma. I was still hopeful until they wedged my tiny slivers of pita bread mostly under the hummus. I made the 3 minute trip back to my office and everything in the bowl was already soggy and had mixed itself into an unappealing paste. Some of the individual components of the meal could have been good, but mashed together into a soggy lump I could only made it halfway through my bowl before I gave up. It's currently sitting like a rock in my stomach and I'm a little nauseated.
The components:
Original hummus - a little runny but okay flavor
Veggies (tomatoes, red onions, cucumber) - seemed fresh enough, the cucumbers and onion were crisp
Mediterranean salad stuff - watery and flavorless except for some parsley
Tzaziki - I don't think the liquid they sloshed over my bowl deserved to be called tzaziki. It was thin, translucent, and just waterlogged the bowl without adding any flavor
chicken shwarma - okay flavor, but a little tough
pita bread - probably would have been fine if it hadn't been shoved into the hummus soup, but it ended up soggy
The service is standard for any of these production line quick-serve restaurants. There are a half dozen people behind the counter, straining to hear over the din of the dining room. They kind of hear your instructions, but they're super busy and a little impatient if you hesitate or ask a question. I don't actually mind that- I know they're busy and the pay probably sucks- so I'm not going to expect 5 star service. But the food wasn't good, so I'm not going back either.
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