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  • I suffer from extremely dry and cracked feet, it's a hereditary issue. This makes getting pedicures a very anxious and self-conscious experience for me. When I got my pedicure yesterday, the nail tech who took care of me made my experience embarrassing and uncomfortable. She made 4-5 comments about how "bad" my feet were. Some of these comments were; "they're very bad, aren't they", "Your feet are very bad, you should come in at least once a month to get them taken care of", "It's summer time, you really need to come in and take care of these". Just to give a few examples, and I was only with this lady for 45 minutes.... I am appalled and disappointed that someone could be so rude. When you work in the beauty industry it is your job, in my opinion, to make people feel beautiful. This lady, (who didn't give me her name) made me feel insecure, gross and sad. She did it in front of 5 people, one of which was a friend of mine. She publicly shamed me, and acted as if I didn't know how my feet looked... I came to her, to clean them up, I paid for the services to "take care" of the dryness I cannot take care of myself... This is not my first pedicure, but it is the first time someone shamed me for something I cannot control, publicly embarrassed and degraded me. I don't appreciate how I left feeling. I will not be going back to this institution, and I think the tech I had should reconsider her career path. I would encourage others to rethink their decision on "City Star Nails".
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