Brought my 2013 S4 in for it's 45,000 mile servicing here, as well as replacing the front brake pads and rotors. I had to wait around 45 mins for the service team to give me an estimate of the cost and time the job would take. But apart from that, the service was great. They provided me a drop off and pick up service all the way to Chandler, which was really generous. My vehicle was ready and in great shape when I returned.