I was reluctant to try Jersey Mike's for so long, ignoring the advice of my co-workers, thinking that I had a "superior NY sandwich palate." Subway and other chain delis fed my thoughts that I would never ever ever enjoy any sandwich coming from a chain deli restaurant. Welp... I couldn't have been more wrong. I'm literally addicted to Jersey Mike's. #9 Club Supreme Mike's way + pickles and mayo is the way to go. The bread is baked nice every time - crispy yet doughy on the inside. Plus the call ahead is fantastic and really quick. All meats and toppings are super fresh and piled high. I'm never hungry after having a regular size sub.
So quick story... I work very close to this location and I happened to be working the day after July 4th, Friday 7/5. I placed an order online at 4pm (really late lunch) not realizing they closed at 3pm that particular day because of the holiday. So my debit card was charged, but no sandwich. I called up next day and they were really sorry for the situation and gave me a refund right away over the phone. I spoke to the manager again the next time in and he gave me a free sub no questions asked!
Ironically, the manager was named Mike... major kudos to you! Couldn't ask for better service recovery there! I'm one happy loyal customer!