Horrible service! I took my husbands shoes in to repair and I was horrified by the service. First, they wanted me to pay for the entire bill before they provided the service which I find to be ridiculous! I asked why and she kept saying "Store Policy". I'm not a cheap person and have no problem spending money but when I'm asked to pay for a service that hasn't been provided yet coupled with her being rude then I have a problem with that. My advice to this business is to learn how to treat customers better. My advice to potential customers is to drive the extra 3 miles and go to Lambs Shoe Repair in Mesa!