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  • Enter at your own risk! I checked the reviews of this restaurant and they weren't so good. I work in Food service and have for many years. So I gave them the benefit of the doubt. I also know how people can be.. contrary to popular belief people in the service industry are there to serve help and assist people in a courteous timely manner yes !! We ARE NOT however your servant slave nanny housekeeper babysitter or punching bag! And for the amount we get paid don't push your luck! Anyway I wanted an early start because I had a busy day ahead of me. I walked through the door at 6:38 am and was seated quickly the waitress was friendly but running around like crazy. I would feel empathy for her except for the fact that at that time of the morning the restaurant was pretty empty. I counted 7 tables including mine with people at different stages of dining. And as far as I saw there was 1 table with 4 - 5 people and that was the biggest one. And on top of that there were 3 servers! I ordered my food a vegetable omelette with Swiss cheese instead of cheddar + onion and side order of strawberry cream pancakes. I waited and waited at 6:56 another table was seated next to me and less than 5 mins later another gentleman behind me to the right. More time passes and they bring the food for the 2 tables with the gentlemen who were seated after me. Then my food came out and of course omelette and pancake orders were BOTH WRONG I told the gentleman who served me about the pancakes he quickly took them away to correct them and I took a piece of my omelette and of course I get cheddar cheese and no onion told the waitress and she apologized and took it back. Waited and waited and they brought my pancakes which were now what I ordered but with no butter. Ok no biggy I ate all my pancakes and was still waiting on my omelette and waiting finally I get my omelette and again it's wrong no tomatoes and the onion was so infintessimal it was ridiculous and they charge $0.99 for it. The broccoli some was cooked some was raw. I like raw broccoli but not in my omelette. I prefer hot cooked food to all be cooked. There is a picture on the wall that proclaims there food is "FROM THE FARM TO THE KITCHEN TO YOUR TABLE" if this is indeed true I shudder to wonder what kind of chicken "FARM-COUP- or Genetically jerry rigged chickens these eggs came from if indeed they were actual "CHICKEN/HENS Eggs at all. They were Absolutely awful! Now it's 7:32 am and I'm waiting for my check and waiting and waiting and staring down my waitress who is avoiding eye contact and repeatedly saying in a loud voice to no one in particular how management didn't listen when she said they would be busy on Good Friday and now they are "SLAMMED!" REALLY??? 10 - 11 tables and 3 servers is slammed???? Correction 4 servers by this time another had come in to join all the pandemonium of people who were breaking down the doors desperately trying to be seated. Finaly the waitress brings me a bill but before I can even look at it she takes it back and says she's going to take something off my bill. Nice gesture for her to do so and. She scampered off to fix it so I thought. Waiting and waiting and watching as the waitress is running back and fourth serving others taking orders and seating people while the other 3 servers are calmly taking care of there less than a handful of customers. Still waiting .... finally she gives me a bill that Is folded in half so all I can see is the total. $13.00 and some odd change. I put out my debit card with the bill and waited and waited finally it was taken to be rung up they brought my card back with the 2 copies 1 for me and the other for me to sign and add the "TIP" I was about to write down a dollar or 2 just because I always tip like I said I know how people can be but then I noticed the total !! Somehow it WENT UP! $6.00!! And I had not written a tip in and not purchased anything else!! I looked at the very first paper she gave me UNFOLDED IT and when I looked at the top part the food listed that I was supposed to pay for wasn't even what I ordered!! So now I have 3 bills 2 for $19.00 and some odd change with NO items on it no list of what I ordered and another for $13.00 for 2 items I never ordered! NOW I'm annoyed! I ask the first employee I saw to please get me the manager she went in back to get him came back and said "HE WILL BE RIGHT OUT" so I waited and waited and waited no manager now I'm about to make a scene. Girl walked by again and I asked as politely as I could to go back to manager and tell him to please HURRY HIS ASS UP! He finally comes out and speaks to me and I told him the scenario he apologized sincerely said my money would be refunded to my card and told me my meal was free and asked if there was anything more he could do and apologized again. And said he would speak to the waitress. This was acceptable to me but as I was leaving I heard waitress proclaim "WHAT WAS HER PROBLEM?!" It was now 8:47 am
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