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| - After searching for a moving company, I came a crossed Umbrella Movers after reading many great reviews I decided to book them for our move. They started off by being 25 mins late.
The 2 guys assessed our stuff and began loading our belonging into Enterprise Rental truck. it took them 5 hours to load and unload the first truck, which I fell shouldn't have taking no more then 3.0 hours. At 12:55 they said we are going to take a 30 min lunch break and will meet you by at your apartment. I walked back into our new home and heard a crazy loud crashing sound, I went running outside to find my wife's car smashed by there 27' rental truck. The driver backed into it destroying the rear hatch and blowing the glass out of it. We asked for the drivers, drivers license he had a voided license. He said he just got his drivers back yesterday but could not provide the paperwork stating he had a new license. They called the owner and she advised me she would put in an insurance claim. My wife called our insurance company and opened a claim just in case these people turn out to be total fakes. Monday morning 10/16/2017, I called there insurance company based off of the policy # on there insurance card. There insurance company advised me they have not called in a claim, but asked if I would like to, so of course i did. The troubling factor is they told me they put in a claim on Friday October 13th 2017. I had to send there insurance company my invoice to finally get the ball rolling. So, getting back to the move. I was told to meet them back at my apartment at 2:00 PM they didn't show up until 2:39 PM it took them until 4:15 PM to load up rest of our stuff. I headed back to our new home. I received a call from them saying we left a box in your apartment garage that we need it took me 20 mins to get back over there and the clock is running. 5:10 I get a call were lost and cant find your home. Clock still running. At this point I told them to put everything in the garage because a 5 hour job is now 8.5 hours $1,38.78 and we now have an un-drivable vehicle. Bottom line is don't use this company, even after the huge inconvenience of crashing our car they fully charged us all of there time over runs. I called the owner and asked her, how would you have me write your yelp review? She said we do not care anything about yelp! Ah hello that's how you got my business lady!!!!
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