We were contacted by Management and my Husband spoke with the Gentleman. The Manager watched the surveillance, and we were told that we actually were sitting there 10 mins before someone thought about helping us. He even agreed this was unacceptable, and even had the server/bartender watch the video. Even one of their "regulars" as the Manager stated, made the situation worse
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He had my Husband send our names and address, promising he would accomidate us with drink tickets etc...
We still have yet to receive those, and we have never been back since this ordeal. What a joke, a big let down. If youre gonna try and right a wrong, hold up to what you agree to do.