Called our warranty old republic due to our AC unit was making a loud vibrating pitching noise and at the same time it was tripping our power in our house off and on. All our lights and tv, just everything was turning off and on. Once called our warranty I received a call less than 30 min to schedule since it was end of the day. They had first thing in the morning. The guy had called about 30 minutes prior to let me know that he was on his way. When he came he introduced himself and went to work right away. I had to explain to him what was going on and right away he knew that it was the something to do with fan motor and not the compressor like we thought it was. As a homeowner you would like to know what is being done while they are fixing what needs to be fixed. This guy Scott was very knowledgeable very nice he didn't make me feel like I was bothering him and trying to shush me away with all the questions I was asking him. As you know with some people they don't want to be bothered when they're doing work or they don't even want to explain what they're trying to do they just want to come in and do their job and leave. But he was very informative. He just went all the way and checking everything and replacing whatever needed to be replaced. He didn't just do his job and leave he actually went all above and beyond making sure he checked everything so I don't have to have somebody come back again. He had showed me where the fan motor was busted and broken and he has showed me how he had replaced are our cover for freon. Its because we have the rubber ones that can cause leaks so he replaced it with brass metal cover.
I've gone through other ac company and cleaners and this company by far I highly recommend and would go though again for the work and knowledge that they provide there customers. I highly recommend Scott as the technician we got as he was very friendly, informative, and knowledgeable with everything. His been doing it for 30 years.