I wish I could give zero stars. The customer service here is horrendous. I've been in this location on two separate occasions and had questions just tossed to the side. First I tried to see if there was anyway to get a replacement phone due to a shattered screen and was dismissed. On the second occasion I went in to ask about the new edge program and how I could sign up. The woman (blonde) just gave me some lame excuse about my renewal being too close not allowing eligibility. Two months I'd have to wait with a tough luck attitude she sent me on my way. Bullshit. Went home and signed up for the program and had a new phone sent to me within an hour. She was just lazy. I was willing to shell out cash on the spot in both situations. I will never return to this location and I urge you to find another.