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  • I went to Postino Central last night, the food and wine were de-lish, the service was terrible. The hostess who greeted us was very friendly and professional. After that, it really went downhill from there. Disclaimer: it was a very slow night; the restaurant was half-empty. Part I: The first waiter promised to bring an extra side of brie since we were skimped a little on the fruit and cheese board. He stopped by a few times saying he'd do it (each about 20 minutes apart) and then finished his shift and left without letting us know. So we actually had no idea that we were server-less until we finally stopped to ask someone else. Part II: The new server who took over was really nice, but kept disappearing. Half an hour after ordering a dessert he let us know he forgot to put it in. He was really polite about it and took it off our tab, but one of the other servers mentioned, "I thought you said you were full anyway". It was a little snarky and just made us a little more irritated about waiting for two desserts for 35 minutes. Parking at this location isn't very convenient. I had to valet my car and then the valets wanted to take off for the night so they said they'd just give us our keys back. I felt obligated so I tipped them, but it left a weird taste in my mouth. I was disappointed because I've heard such amazing things about Postino and it just seemed like the staff really didn't care about helping us. Maybe it was just an off night, it was slow and Thursdays are pretty hit-or-miss at most businesses. Either way I'm not in a rush to head back there. Aside from the initial hostess who sat us, the servers seemed a little fake; like they were just trying to get through the shift with tips, but didn't genuinely care at all about our experience. Saying they'd help, they'd be right back and then disappearing for twenty minutes, (or in the first server's case; forever). At the prices they charge, it's just not worth it.
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