For this review I would give NO stars if I could.
I purchsed an office chair about 1 year or so ago and bought the extended warrantee.
The chair broke so I filed a claim.
I have been without an office chair since June 9th now because they run you through all sorts of hoops to get your money back to buy a new chair.
Tomorrow will be one month and they just barely emailed me that they will issue the refund SOON!!! SERIOUSLY?!?!?!
Shame on the warrantee company, shame on Staples for PUSHING the warrantee on you, and SHAME on staples for using such a lousy service.