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  • My friend raves about Andrea's. She said the food was fantastic and the service was excellent but I didn't experience it. I was incredibly disappointed with the poor service. We didn't have a reservation and there were many open tables but it took us 20 minutes to be seated. A lot of the empty tables had "reserved" signs on the tables but no one sat down to eat or drink from these tables while we waited for a table and while we wait (keep in mind we were still eating after the restaurant closed because the serving of dishes were poorly timed). Food: excellent and the only reason I gave Andrea's 2 stars. The scallops were cooked perfectly and the miso fish was incredibly flavorful. Service: awful. Our dinner was poorly timed. We waited 20 minutes between our oyster appetizers and seafood main dishes. Yes, we timed it because it was such a long wait. No water service or update of our meal by or server. The wait staff are hardworking and hustled to help patrons but they didn't pay much attention to us. I totally felt judged. I didn't dress as nicely as others but I went to Vegas for gambling not dining. My money is just as green as other guests. Luckily we ordered drinks at the bar and brought it to our table because it took a while for our server to offer beverages including water. My friend apologized for the poor service saying it was better the first time she ate there. Generally, the service at the Wynn is good so it was surprising to have such poor service in their restaurant. Price: expensive. I would be ok with it if the service was as excellent as the food but it was not. Our meal had very low value given quality of food and service. Location: near the slot machines in the Encore. It was beautifully designed and the decor was stunning which was the other reason I gave the restaurant 2 stars. Overall, I would NOT come back here nor would I recommend Andrea's given the many choices one has in Vegas. Don't waste your time or money. You can go to Jardin or Costi di Mari in the Wynn/Encore for a better meal and service.
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