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| - My friend recommended this place to me. I live on the north side of Vegas so it was a bit far for me, but I have heard so many great things about this place. When I walked in I was very impressed with the salon. Was very clean, polished, chic, and I loved the variety they offer.
I ended up getting a mani and pedi. The technician did such a good job! I left a happy customer.
I decided to come here again since my first experience was so amazing. Like I said I live on the north side of town (about a 35 min drive). I made an appointment a week prior. Everything was set to go! Traffic was becoming an issue, so I called and spoke to a gentleman to let him know I was going to be 10 minutes late. He said it was not a problem at all and ensured me that I will still be able to get my manicure!
When I showed up, he said that my appointment had been canceled since I was late. I knew it was the same man I was talking to on the phone just minutes ago. I told him I just called and he said they can try to fit me in like it was such an inconvenience. Btw, the salon was not packed at all with several nail technicians just sitting around.
When I booked the appointment in advance, I made sure to book a fill and a gel change color on my acrylics. The technician took off the gel polish and then was going to start painting a new color on my nails. Ummm, hello? I need a fill as well. "Oh, you needed a fill? I don't do fills." So apparently everyone was too busy and no one was available to do a fill.
They suggested I come back in tomorrow to make an appointment. I was so furious. I had to leave the salon with my acrylic nails bare, jacked up, with no fill or color. And they had to nerve to still make me pay for a removal of color!! There was no way I was going to drive all the way back there the next day. I ended up going to a salon down the street who did an amazing job!
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