I generally love this place. It is family owned and my children grew up there on Saturday mornings in youth bowling league. The food is always great. The issue that I have is that the service SUCKS! I have been in the service industry for over 40 years. I understand when unexpected bumps happen and servers are in the weeds. I am more than patient and always tip over the percentage. Tired of their short staffing! There have been many occasions that I would have spent more. Tab would have been increased. Tip would have reflected that! Tonight was the worst. Ordered a chef salad and a 14 inch pizza soon after arriving. A group of 5 came in 45 minutes to an hour after my arrival and their food came before mine. When my food finally arrived was told that they had dropped my pizza as an explanation for the wait. No apologies or an offer to comp anything. If someone had come out and explained or apologized I would have been okay with that! A lifetime regular that hopes they get their heads out of there asses! Not a way to run a family business. Makes me sad!