I came here on the recommendation of my coworkers who raved about it. A woman brought me back to a chair to begin and I thought we would have a little bit more of a consultation where I explain what I wanted but she seemed ready to get to work without my input--there was a bit of a language barrier so I don't quite think she understood what I was saying about wanting full brows with an arch but I think it was helpful to show her the picture. I was a little nervous leaning back to begin since I wasn't quite sure how things would turn out but I figured I should just trust the experts who know what they're doing. There were a lot of zipping sounds as they thread in quick strokes and I was nervous my eyebrows would be gone based on how much zipping I heard, but thankfully they were still there. I was SO PLEASED with the shape they were able to achieve. AND FOR ONLY $10--truly can't get better than that. Will be back :)