This can be a slow or busy UPS Store. It is 9 AM on a Saturday right now and I just dropped off a package. Don, the man operating the front desk was dealing with another customer, my return, a phone call, and someone asking questions about packing materials. He multitasked like a boss, and I was out of there in under a minute. My experiences here are typically like this. They are very customer oriented, easy to deal with, and still get you in and out quickly.