If I could give this restaurant a ZERO star rating- I would! The service was slower than slow, very unorganized, curry dishes are served before the naan and the jeera rice has a pungent spoiled smell at a ridiculous price of $12.00!!
My family of 5 went to this restaurant all the way from Thornhill for my mother in laws birthday. We were seated at a table that was catching a draft from the front door so we kindly requested a booth that was already open- the server said she would set it up and have it ready in 5 minutes. Twenty (20) minutes later the table was still not set up and we were left there freezing and staring at the empty table still. They got the point eventually and got help to set it up and let us know it was ready. We sat and waited an additional 10 minutes to order drinks and another 15 minutes to order appetizers. So 45 minutes in and we still haven't eaten. We ordered the mushroom caps and some sort of tandoori chicken- both were decent however the mushrooms seemed a bit under cooked. When we finished the apps, the waitress then realized she didn't take our dinner order.... 1 hour in now. We ordered garlic and buttered naan, which clearly came about 8 minutes after the three meat and one veggie dish came out....the three meat dishes were disgusting!! One tasted like water and Unmarinated chicken pieces, the butter chicken tasted nothing like butter chicken and the other chicken dish the waitress recommended tasted like a blend of the other two dishes- all the same colour, similar tastes and each dish contained about five large pieces of chicken, THATS IT!! About 14.99 each dish!!! I didn't taste the veggie dish. The naan were the only thing good: fluffy soft and buttery! Now let's talk about the rice.... I wanted rice to eat my curries with and asked if they had basmati rice, the waitress replied no and explained it was plain white rice (whatever that means) and she suggested the jeera rice. We all agreed at the table that the jeera rice might make things more tasty and we will all share some as it was recommended.... Little did we know that we just ordered a dish of rice mixed with an abundance of cumin seeds and other spices, tinted yellow with haldi (turmeric) and a strong odour of something spoiled!! This thing smelled horrid!! We couldn't believe they served it to us! When we brought it up with the waitress, she returned from the kitchen saying that she is unsure of the reason but the kitchen staff said its the spices they use to cook it... Something with onions.... It smelled more like onions had spoiled... The waitress even agreed with us that the rice had an unpleasant stench!! She even further agreed that the food itself was horrible! All for the price of 12.99!!! We barely eat out dishes and were turned off completely by the food. We requested for the bill and could not believe how horrendously overpriced the dishes were!! They even charged us for the rotten rice!! We asked to speak with a manager and the waitress said unfortunately he was gone for the evening.... What?! We were so furious about this experience that we agreed a Yelp review was necessary- maybe it would save a few ppl from a horrible evening.
P.s the experience may have been lightened up had they acknowledged it was my mother in laws birthday... We only hinted them three times....