I've shopped at three different Copps stores in the Madison area. The Junction Road store, Whitney Way store and The Century Ave store in Middleton. After shopping way too long at the Whitney Way location I finally had to throw in the towel. Just some of the issues there were-- lack of enough cashiers, no restocking of product, no facing of product, charging full price on items that were supposed to be on sale and the deli lady not wearing gloves and scrapping the spoon against her skin to get product off her hand - YUCK. I had to inform the salad bar lady that there was fuzzy mold on the berries on the jello salad- double YUCK.
I tried the Copps on Century Ave but the store is a little too small for my needs.
Finally I switched to the Junction Rd location. A smaller store than the Whitney Way location but I tried to make it work for me. Some of the same issues plague this store - no product on the shelf, no facing product, the fruit is consistently not very good. I thnik the deli people are better and the seafood men always seem helpful but they could keep the meat counters stocked much better! The younger checkers aren't very friendly, but the older ladies are pretty good. This store does a better job of actually giving you the sale price they advertise. But today was the last time I'm shopping there. I think a lot of their better employees have quit to go work for the new HY-VEE in town. I got home and didn't have my rotisserie chicken - couldn't believe it. The bagger put absolutely everything in my cart except - DINNER. I called the store and asked them to deliver it to my house and they said No, eventhough it was completely the baggers fault. HY-VEE opens next week - THANK GOD! No more Copps.