I got my account with Cox less than a year ago for $110 bundle. today (about 8 months later) my monthly bill is $235!!! I didnt make any changes or added anything to the service.
The ridiculous jump in the monthly bill didnt happen at once. every single month it was bumped $20-$30 and every single month for 8 months I called and yelled and spoke with supervisors. all I got was apologies but no solutions.
I am stuck with these scumbag robbers because I cant get a satellite (my condo is facing North) and there are no other cable companies to choose from.
I hate Cox and highly recommend if you have other options dont go near them.
The best service I ever had was from Dish and Cox should learn from Dish what is customer service and loyalty.
I filed a complaint with the Better Business Bureau. Do the same at: https://southernnevada.app.bbb.org/complaint/new/51424?bbbID=1086