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  • **Avoid this practice at all costs** I was released from the hospital with direct instructions from Dr Surapaeni to see a specific pulmonologist within 3 days of my release. I called the office of Dr Singh and they scheduled me for the next day at 3:45. I arrived for my appointment at 3:30 and the very rude receptionist said my appointment was for 2:20 and not 3:45. However, I know this to be incorrect because I had asked them to email me the patient packet so I would not need to arrive at 3:15 to complete it in the office. Anyway, I digress, the woman (receptionist) was not interested in offering to fix her mistake, fit me in at end of day or offer another appointment, she did nothing to be accommodating and was uninterested in the fact that I am sick. She basically looked at me and said "oh well". This is certainly not the quality of care I expect from my health providers or their care teams. This Dr will lose patients at the expense of his very unprofessional staff.
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