Hit or miss with Starbucks. Specifically ordering a simple cappuccino. A vanilla cappuccino tall. Nothing complicated. My irritation is that it's not full. I realize that a cappuccino has foam but not 3/4 or half of it is foam. It's just not. Also the cashier asked my name and of course the barista called out the size and name of the drink. Again not complicated. My name is Jeff. Go figure.