The moment you walk in, it's a sense of peacefulness. It's the perfect ambiance to enjoy a cup of coffee (iced/hot). Customer service experience is like no other place, definitely AMAZING. I've had the Cold Brew and a Prickly Pear tea on various occasions and it's always delicious. He is consistent with his drinks (always Famfreakintastic), and I always learn something new about coffee. Definitely became a regular quick! Love the place, enjoy the service, and the coffee is STRONG, SWEET, and YUMMY