Let me start off by saying I really wanted to like this place. It was warm and welcoming as soon as I walked in the door. I called on a Saturday morning and was able to get in that day for a 4 pm appointment with Sherri. Sherri was running a behind and was kind enough to call me and let me know to come in at 4:15 pm. It was much appreciated! These are the two reasons I'm giving 2 stars.
I came to the salon with shellac (or gel as it's also now called) on my nails. Once the old shellac was removed from my nails, Sherri did a quick buff and immediately started applying the new primer coat. I stopped her and asked if she was going to clean up my cuticles, she told me she does them after she polishes them. She then polished them and did a quick glance and my cuticles and defined them as "no cleaning up necessary". I was thoroughly disappointed. I had to go home and actually use my own nail clipper to remove a started hang nail.
To top it off, after I got home I noticed there were little bubbles or bumps in my nails. I didn't think you could get these from shellac, but obviously you can! It all just felt very amateur, not the professional experience I went in for. I've attached a picture of my nails.