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  • Poorly run office. If you call, plan on being on hold 20 -45 minutes. They have a recording that says " your call is important to us .......we are doing our best .....". & "we know your time is valuable....." Office mgr -Angela, claims they are busy & I told her if they are that busy they should hire more people & she told me it was none of my business. I also complained about not being able to schedule f/u appts & she said that was the way they do it, you - the patient- has to spend all of your time trying to make an appointment. My mom once waited 45 minutes to get through to make the appt. my mom needed home health after a fall but no one can seem to get it ordered. I had to call an agency & get it done myself.
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