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  • Swans was ridiculous to be associated with from start to end. To start, my move in was contingent upon a pest control spray (which they assured me was kept up even when house was vacant) and deep cleaning. Took them 3 weeks to tell me which company they had been working with for this house. At one point, mr swan became angered on our phone call and he hung up on me and when I called back he said "are you done talking now?" When i called pest control, they had not serviced the house for 7 MONTHS. He sent some very sad looking people to do the cleaning and when they got,there they said they were only for "spot cleaning " i distanced my communication with swan once i realized how he did business. When time to move out came, i was sent an email april 2nd saying i needed to submit a confirmation that i didn't want to continue my rental agreement by april 1st and if not received in time, i had to pay an additional,months rent plus $100. Had to email my landlord for them to waive all that and let me move out on our previous agreed on move out date. Did the walk through. Went over the problems and signed it. Just got half my deposit back and when told why i didnt get all, they had a list of things i couldnt prove were lies (toilets clogged, sinks full, air vents not replaced...all bs...and a shower door handle was broken...none of the showers in the house had handles) and then said that i damaged a window and door lock trying to get back into the house..no proof and no longer answering my questions. Dont go through the stress with this sad man. They will overcharge you, hit you with nonsense fees and avoid doing any real property management as long as possible. Good riddance to swan
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