Red Lobster is a pretty safe bed in terms of food. But for those allergic to dairy (butter, cream, cheese) it can be a nightmare. I don't have a problem however, asking for my dish to be made dairy free.
We were able to make a reservation for a Sunday afternoon. So I'm not sure why others weren't able to do that in years past. We came early at about 11.45am and the restaurant was pretty empty. Our server was Matt and he was good. We got all our drinks promptly and then some of our party needed time to decide on their mains so he left us to that. I ordered the salmon with squash and carrots (no glazing as that's dairy). My dish also came with a garden salad. The salmon was really good. Nicely cooked and tasted fresh. I wish I'd asked for the dinner portion as I still felt a little hungry afterwards.
By the time we were leaving the restaurant it was getting quite packed. Several large groups came in midway through our meal. We were glad we came early. This Red Lobster is smaller than the one on Warden & Sheppard but I don't mind that. They at least take reservations.